Do we accept pet’s who need medications?
Yes. Guests requiring medications will not be charged for administration unless extreme circumstances apply. ALL medications must come in their original containers or as dispensed by your vet and must be clearly labeled.
Unfortunately, we are no longer able to care for diabetic pets that require insulin shots administered.
What vaccines are required to board with us?
All guests are required to have up to date documentation in the form of a veterinary certificate prior to or on arrival. Unfortunately due to health and safety issues it is kennel policy that we will be unable to provide accommodation to guests unless proof of vaccination is provided.
CANINE VACCINES REQUIRED:
Distemper, Hepatitis, Parainfluenza, Parvovirus
Rabies
Bordetella (kennel cough) * must be done AT LEAST 72 hours prior to arrival *
FELINE VACCINES REQUIRED
What happens if there is an emergency with your pet?
With the off chance that there is a medical emergency with your dog or cat, Clovelly will react accordingly depending on the situation.
If it is an urgent emergency, we will rush your pet to the closest vet in the area. We work closely with all the vets in the Grimsby area. Once the pet is in safe hands, we will contact your emergency contact. The vet bill will be initially paid by us, and then added to your final bill at the end of your pet’s stay.
If it is NOT an urgent emergency but we do have some concerns, we will contact your emergency contact to ask for their opinion and what they would like us to do.
Your emergency contact should be somebody that you trust with making important decisions or someone that can get a hold of you while you are away.
Do we accept raw food?
Yes. We pull raw food from the freezer to defrost daily.
